Security Alarm Installation Field Manager
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-09-12
Listing for:
Zmana
Full Time
position Listed on 2026-09-12
Job specializations:
-
Management
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Trades / Skilled Labor
Job Description & How to Apply Below
ZMANA Smart Security Solutions is looking for a Security Alarm Installation Field Manager you’ll lead, develop, and support a team of Field Service Professionals to deliver world-class customer service with a strong focus on products. This role involves coaching, training, and ensuring quality, timely installations according to Zmana and industry standards.
Key Responsibilities- Recruit and Train: Hire and onboard top talent, ensuring new hires are well-versed in customer engagement, products, and installation best practices.
- Team Development: Provide ongoing training and coaching to improve team skills and performance, ensuring high service standards and growth potential.
- Performance Management: Set and track key performance indicators (KPIs), conduct regular performance reviews, and offer actionable feedback.
- Customer Satisfaction: Actively review customer feedback, address escalated issues, and drive improvements to maintain high satisfaction levels.
- Technical Guidance: Guide professionals on complex installations, troubleshooting, and advanced features of products and network configurations.
- Collaboration: Coordinate with
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