More jobs:
Strategic Customer Care Center Leader
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-08-22
Listing for:
Hawaiian Electric
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Hawaiian Electric is hiring a Manager Supervisor for the P Customer Relations division to lead the customer care and support center across Oahu, Maui, and Hawaii Island. You will drive operational Excellence, develop high‑performing teams and implement QA programs to meet Service Level goals, forecast staffing needs, and manage performance metrics including call efficiency and turnover.
The role requires 5–7 years of supervision in a customer assistance setting and 3–5 years in customer
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