Client Experience & Growth Director
Job in
Honolulu, Honolulu County, Hawaii, 96814, USA
Listed on 2026-08-22
Listing for:
HDR
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Client Relationship Management, Project & Program Management
Job Description & How to Apply Below
HDR is seeking a Client Experience Director to lead the enterprise client experience program across HDR’s service lines. You will translate client insights into strategic action and foster a client-centered culture across business groups, operations, and marketing.
Responsibilities include stewarding the Client Feedback System, measuring NPS and loyalty, and guiding performance improvements while partnering with leaders to embed client-focused practices company-wide.
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