Project Manager, Project & Program Management

• Act as the primary Cayuse Point of Contact for assigned PAO multimedia production requirements
• Receive, review, log, prioritize, and coordinate video, photography, livestream/multicast, and graphics requests
• Maintain and utilize an automated or software-based request-management and scheduling system
• Respond to customer requests within one business day
• Develop and deliver staffing plans, resource requirements, schedules, and key assumptions within three business days of receiving requests
• Identify and communicate personnel, equipment, and scheduling conflicts and provide solutions
• Coordinate standard and major event planning activities while meeting required lead times
• Schedule and coordinate videographers, photographers, livestream production staff, and graphics teams
• Facilitate production operations, including IPRs, rehearsals, customer meetings, and preparation activities
• Brief personnel on event locations, access requirements, customer priorities, deliverables, and deadlines
• Handle military installation access permissions and administrative arrangements
• Oversee graphics production from requirements gathering through approval and final deliverables
• Conduct or oversee final quality assurance reviews before distribution
• Monitor customer satisfaction, manage issues, resolve complaints, and collect feedback
• Maintain comprehensive project records, logs, schedules, and performance metrics
• Manage software licenses and coordinate maintenance or replacement of production resources
• Support staffing continuity with primary and backup production personnel
• Perform other duties as assigned

• A minimum of five (5+) years of experience in project management, program coordination, operations management, production management, event management, or a related field
• At least three (3+) years of experience managing multiple concurrent projects, deliverables, or customer requests in a deadline-driven environment
• Proven ability to manage schedules, resources, customer communication, deliverable tracking, and issue resolution
• Experience coordinating and managing technical, creative, or production personnel
• Proficiency in developing and maintaining trackers, calendars, work plans, status reports, and customer action logs
• Excellent written and verbal communication skills, with a strong attention to detail
• Demonstrated ability to work independently with minimal day-to-day supervision
• Local availability on Oahu
• Ability to meet military installation access requirements
• Must be able to pass a background check; additional background checks may be required
• Exceptional interpersonal, verbal, and written communication skills
• Excellent organizational, analytical, and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment with changing priorities
• Must be self-motivated and able to work independently and on a multi-functional team
• Ability to handle sensitive and confidential information appropriately
• Proficient in MS Office, Word, Outlook, PowerPoint, and Excel
• Preferred: seven (7+) years of experience in project/program management or coordination
• Preferred: prior experience within the Department of Defense (DoD), U.S. Army, government contracting, or defense industry
• Preferred: exposure to Public Affairs, strategic communications, multimedia, creative services, or event production operations
• Preferred: familiarity with federal contract compliance, deliverables management, quality control standards, invoice validation, and performance tracking
• Preferred: PMP, CAPM, or equivalent certification
• Preferred: knowledge of military ceremonies, senior-leader events, and installation operations

Demonstrates extensive experience in project management and event coordination, with a strong focus on resource…