Lead Ward Clerk - Arcadia

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Full-Time Clerical Honolulu, HI, US

4 days ago Requisition

Salary Range: $18.18 To $23.00 Hourly

The Arcadia Family of Companies is a local non-profit organization committed to providing senior living excellence in a gracious, compassionate, and dynamic environment which meets the spiritual, physical, and social needs of every resident, client, and member we serve.

Employees are the heart of all we do. We foster an environment of compassion, understanding, integrity and open communication. Our culture emphasizes collaboration and teamwork in a supportive environment that puts our residents, clients and members first. Each day we enjoy making a positive difference in their lives. Come join us to be part of our remarkable team where every member is valued!

• Healthcare:
  Medical, dental, and vision coverage for employees and dependents; flexible spending account, and Employee Assistance Program.
• Retirement Savings:
  Generous 403(b) Retirement Plan with 8.5% employer contribution every paycheck based on gross income after completion of one year of employment when you contribute 4% or more.
• Free Employee Meals:
  More time to relax and let our chefs take care of your meals.
• Paid Time Off:
  Enjoy 10-20 vacation days based on tenure, plus 11 paid holidays – and yes, your birthday is a paid holiday!
• Sick Leave:
  After 90 days of employment, you receive 5 days of sick leave and can accrue up to 90 days , ensuring you have the support and flexibility you need when it matters most.
• Professional Development:
  • Education Assistance Program for qualified employees who want to become Certified Nurse Aids (CNAs)
  • Access to a wide array of online training courses through Relias, empowering you to enhance your professional skills; and much more!

Serves as a working lead while performing the full range of Ward Clerk duties. Provides day-to-day coordination, work direction, training, and operational support to promote accurate records, timely resident services, consistent procedures, and effective communication across the assigned AFC community department. Acts as a primary resource for Ward Clerks and keeps the designated department leader informed of workflow, service, safety, documentation, and staffing concerns.

• Full Time, Monday
  - Friday

• $18.18 to $23.00 Hourly

• Performs all essential functions of the Ward Clerk position and provides direct clerical and operational coverage as needed.
• Provides administrative and clerical support for assigned nursing, assisted living, clinic, health care, or related departments, including special projects.
• Answers telephone, intercom, and other inquiries; responds within the scope of the position or directs the inquiry to the appropriate team member.
• Greets and assists residents, families, visitors, employees, and service partners and directs them to the appropriate location or resource.
• Coordinates and records resident appointments, laboratory work, diagnostic tests, transportation, and other services; communicates appointment information to appropriate parties.
• Prepares and maintains resident charts and related materials for appointments, admissions, active services, transfers, and discharges, as applicable.
• Files or attaches progress notes, laboratory reports, physician orders, and other designated records in accordance with AFC and facility requirements.
• Conducts routine audits of active, admission, and discharge records; follows up on missing, incomplete, or outstanding documentation.
• Sends documents requiring provider review or signature, monitors timely return, and routes completed documents to the appropriate team member.
• Obtains required authorizations for release of information and safeguards resident rights, privacy, and confidential information.
• Assists with physician orders and related documentation under the direction of licensed nursing staff and within the scope of the position.
• Maintains department calendars, reports, lists, forms, admission packets, office equipment, and designated office, medical, and unit supplies.
• Participates in Continuous Quality Improvement and/or Quality Assurance activities and follows emergency, disaster, infection prevention, safety, and security procedures.
• Demonstrates patience, understanding,…