Outlet Server - HRC Waikiki

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Hard Rock Cafe Honolulu time type:
Full time posted on:
Posted Yesterday job requisition : R15480

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:
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* Job Description:

** Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:
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* Job Description:

** The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).
* Taking guests' orders.
* Running food.
* Handling cash & other forms of payment.
* Making proficient sales transactions - using a point-of-sale system.
* Properly checks I.D.s - for guests who appear to be under 30 years old.
* Demonstrating responsible alcohol service.
* Demonstrating impeccable product knowledge.
* Suggestive selling - using proven techniques.
* Answering questions - accurately and politely.
* Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
* Maintaining a clean & organized station - including pre-bussing & table maintenance.
* Performing opening, closing & side duties - setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
* Demonstrating knowledge of all table/station numbers.
* Directing guests to areas & restrooms.
* Creating memorable experiences.
* Entertaining guests to create  Raving Fans. This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.