Customer Service Associate; HELE Dillingham | Part-Time

Overview

Customer Service Associate (HELE Dillingham | Part-Time) - Posting

Start Date:

1/21/26.

Work Location:

O'ahu, Honolulu, Hawaii. HELE Customer Service Associate. Salary Range: $17.15 - $21.15 Hourly. $3.00 shift differential eligibility.

Work Location:

1529 Dillingham Blvd, Honolulu, HI 96817.

The Opportunity:

• We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine s Top 250 list of the state s largest companies by revenue.
• This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization.
• Join our ohana—we truly care for our employees and promote a close-knit atmosphere.
• We welcome input from all employees, and you ll become part of a team that includes driven, creative thinking, and hardworking professionals who love to win.

Primary

Job Responsibilities:

• Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump.
• Accurately ring up all sales on POS system; comply with all cash handling procedures including other payment types for products sold.
• Responsible for all cash and other forms of tender (e.g., coupons).
• Comply with company policies and store procedures, including all safety and environmental policies and procedures.
• Receive, stock, and organize merchandise; assist in maintaining proper inventory levels and shift audits.
• Adopt, comply with, and participate in all safety programs and trainings; attend mandatory job-related meetings/trainings as needed.
• Perform cleaning duties to maintain site cleanliness inside and out; assist with identifying equipment problems and report as needed.
• Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment.
• Perform all duties with minimal supervision; may be required to work flexible hours and attend job-related meetings and other duties as assigned.

Note:

This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs.

Physical Demands:

• Ability to stand and/or walk for an entire shift.
• Ability to see with 20/40 vision (corrective lenses acceptable) to read numbers on inventory, items purchased, gas pumps in operation, and pump issues.
• Ability to communicate information clearly; exchange accurate information in relevant situations.
• Ability to follow safety procedures (e.g., respond to safety alarms, contact 911 for emergencies).
• Frequent reaching overhead, gripping, wrist movement, and finger dexterity to restock inventory, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and perform housekeeping.
• Frequent squatting and kneeling to obtain or replenish items.
• Ability to push/pull with arms up to 20 pounds (e.g., using a hand-truck).
• Frequent lifting of 20 pounds or less; may lift up to 50 pounds in certain cases.
• Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs.

Note:

There may be exposure to gas fumes and solvents, and occasional noise.

Qualifications:

• Minimum requirement: at least 21 years of age or older and legal authorization to work permanently in the United States for any employer without visa transfer or sponsorship.
• High School Diploma or GED preferred.
• Experience in retail sales and handling cash preferred.
• Perform basic math accurately.
• Ability to communicate in English (orally and in writing), including proficient telephone communication skills.
• Ability to work various shifts as scheduled and arrive on time.
• Ability to work with equipment, tools and materials as required.
• Ability to perform essential duties and work in the described conditions.

Benefits

Part-time employees working at least 20 hours per week are offered our Employee Assistance Program, can enroll in our company s 401k plan, and are able to purchase company stock at discounted prices. Part-time employees are also granted 29 hours of vacation starting the first day after their 1-year anniversary date. Thereafter, they will accrue vacation bi-weekly based upon years of…