Area Asset Protection Manager, Waikiki

The Team:

The Asset Protection Department takes pride in its responsibility for ensuring the safety and security of all Hermès employees, premises, and products. We are committed to proactively reducing risk, enhancing safety measures, and strengthening security through continuous training and cultivating valuable partnerships, both within and outside the organization. Our dedicated team is always ready to support our esteemed clients (stores, corporate, and Dayton) and we eagerly offer our assistance whenever it is needed.

By leveraging state-of-the-art technology, we are able to provide the highest level of safety and security for Hermès.

In your role as the Area Asset Protection Manager for the Hawaii market, you will play a crucial part in implementing the overall Asset Protection program effectively. Your success will be greatly influenced by your ability to build strong partnerships and communicate effectively with boutique management, the RVP, partnering departments, the Senior Regional Asset Protection Manager, West Region, and AP Director.

Consistently taking proactive measures to minimize theft and safety concerns through comprehensive training will be a key focus. Your daily responsibilities will involve effectively managing vendor guards, collaborating with vendor guard management for scheduling and performance, ensuring the maintenance of all AP-related equipment, and overseeing all aspects of Asset Protection for special events.

• Responsibility for the Asset Protection Program for 2 retail locations in the Hawaii market.
• Conducts Asset protection training for locations in partnership with boutique management, Senior Regional Asset Protection Manager, and AP Director, ensures employee knowledge and compliance with internal AP policies and local regulations.
• Responsible for the continual training of internal team and vendor guards, and new store opening trainings within the market.
• Investigation of losses based on theft, cycle counts, inventory, and transportation.
• Leads internal investigations regarding policy violations and other AP-related matters in close partnership with Legal, Internal Control and Human Resources.
• Partners with local LE to report instances of external theft.
• Supervision of vendor guards and direct reports where applicable.
• Maintains high level of organization with all AP documentation.
• Conducts regular boutique assessments using AP Checklist.
• Ensures consistent functionality of all AP equipment in locations of responsibility.
• Properly manages AP vendor related concerns.
• Travels to store locations within area of responsibility, including routine store visits and impromptu investigations, as needed.
• Open flexibility to ensure support during boutique operating hours, including nights, weekends, and holidays.
• All other duties as assigned by the Supervisor.

• Yes – Directly manages team of store Asset Protection Supervisors, and/or Asset Protection Specialists, as applicable.

• Yes – Management of vendor expense to include but not limited to, vendor guard hours as well as service call.

• Yes – 40% of role is dedicated to travel.

• Yes

• Minimum of 2-3 years AP Management experience, preferably in luxury Retail setting.
• Exemplary partnership and relationship skills.
• Excellent communication skills.
• Demonstrated investigative skills regarding both internal and external matters.
• Flexible availability and willingness to travel regularly within the Hawaii market.
• Strong written, verbal and presentation skills.
• Ability to lift 0-25lbs.

The range for this position is $90,094.58 – $ annually. Actual rates are determined on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for…