Sr Workplace Experience Coordinator - Honolulu

Sr Workplace Experience Coordinator - Downtown Honolulu

Elevate Your Career with CBRE – Join a Fortune 500 Leader!

If you are ready to make a difference and be part of one of the world’s most admired and sustainability-focused companies, CBRE is the right place for you.

• Unbeatable Perks: Enjoy generous Paid Time Off, Paid Holidays, and 12 weeks of Paid Parental Leave.
• Comprehensive Benefits: Access top-notch Medical, Vision, and Dental insurance, along with Life Insurance, FSA & HSA options, and 401K matching contributions.
• Inspiring Work Environment: Experience an innovative work environment that focuses on the culture of growth, collaboration and communication.

Don’t miss out on this opportunity to develop and thrive in your career.

Apply today and be part of something extraordinary!

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

As a CBRE Workplace Experience Sr. Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
• Make a memorable first impression by answering the telephone in a professional manner.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
• Escalate inquiries or complaints from employees, guests, and co-workers.
• Provide support for the team as directed including office supply management, meeting coordination, and equipment care.
• Create customized client materials that follow brand guidelines.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receives regular but moderate supervision and guidance.

• High School Diploma or GED with 2-3 years of job-related experience.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem‑solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Senior Workplace Experience Coordinator position is $25 per hour and the maximum salary for the position is $31.15 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

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