Customer Service Associate; HELE Dillingham | Part-Time
Listed on 2026-03-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
Work Location:
1529 Dillingham Blvd, Honolulu, HI 96817
HELE Customer Service Associate
Salary Range: $17.15 - $21.15 Hourly
Shift differential eligibility: $3.00
PrimaryJob Responsibilities
- Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump
- Accurately ring up all sales on POS system; comply with all cash handling procedures including other payment types for products sold
- Responsible for all cash and other forms of tender (e.g., coupons)
- Comply with company policies and store procedures, including safety and environmental policies
- Receive, stock, and organize merchandise; assist in maintaining proper inventory levels and shift audits
- Adopt and participate in all safety programs and trainings; attend mandatory job-related meetings/trainings as needed
- Perform cleaning duties to maintain site cleanliness inside and out; basic upkeep of equipment and report problems
- Be a positive team player; work cohesively with others and contribute to a positive work environment
- Perform duties with minimal supervision; may work flexible hours and attend job-related meetings as assigned
- Stand and/or walk for an entire shift
- Vision requirements for reading inventory levels and pump operations
- Ability to communicate information clearly
- Follow safety procedures and respond to safety alarms
- Frequent reaching, gripping, wrist movement, and dexterity for stocking, POS use, and cleaning
- Frequent squatting and kneeling for replenishment
- Push/pull up to 20 pounds; lift up to 20 pounds frequently; may lift up to 50 pounds occasionally
- Climb a stepladder to stock or retrieve materials
Note:
There may be exposure to gas fumes and solvents, and occasional noise.
- To meet the basic qualifications, you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring visa transfer or sponsorship.
- High School Diploma or GED preferred
- Experience in retail sales and handling cash preferred
- Perform basic math accurately
- Ability to communicate in English (oral and written), including proficient telephone communication
- Ability to work varied shifts and arrive on time
- Ability to work with equipment, tools, and materials as required
- Ability to perform essential duties in the described conditions
Part-time employees working at least 20 hours per week are offered an Employee Assistance Program, can enroll in the company 401k plan, and are able to purchase company stock at discounted prices. Part-time employees also receive 29 hours vacation starting the first day after their 1-year anniversary; vacation accrues bi-weekly based on years of service.
About UsWe are Par Pacific Holdings, Inc., with operations across multiple states. This position is within a HELE convenience store and offers a career path that can lead to roles such as Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing, and/or Logistics.
Our Retail OperationsWe own and operate 90+ retail locations in Hawaii under the HELE brand and 30+ locations in Washington and Idaho under the nomnom brand.
Our HeadquartersPar Pacific Holdings, Inc., based in Houston, Texas, is a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns stakes in related ventures; our common stock is publicly traded on the NYSE under symbol PARR.
Our Refineries and Logistics OperationsWe own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with substantial throughput capacity and an integrated logistics network across the Pacific Northwest, the Rockies, and Hawaii.
Equal Opportunity EmployerPar Pacific prohibits discrimination and harassment of any type and provides equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by law.
Note:
Par Pacific will not accept calls from third-party recruiters. All candidates must apply through this web posting.
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