North Face: Supervisor - Ala Moana Center

Supervisor

• Deliver a high level of personalized customer engagement through genuine interactions.

• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.

• Model selling behaviors and foster a consumer‑centric mindset through authentic customer interactions.

• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.

• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.

• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.

• Assist in training and onboarding new team members; provide ongoing feedback and support.

• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.

• Support inventory integrity through proper shipping, receiving, and loss prevention practices.

• Promote community engagement by participating in local initiatives and events.

• Uphold company policies, safety standards, and operational procedures.

• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 1+ years of retail or store leadership experience in a fast‑paced, customer‑focused environment. A High School Diploma or equivalent is preferred; but we value hands‑on experience and demonstrated achievements most.

• Proven ability to drive results through store teams and exceed sales and profit goals.

• Skilled in coaching, motivating, and building high‑performing, diverse teams.

• Strong verbal and written communication skills with the ability to influence across all levels.

• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.

• Capable of working independently, managing shifting priorities, and meeting business expectations.

• Comfortable using word processing, spreadsheets, and retail software tools.

• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

$20.50 - $29.57 USD per hour

This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

You can review a general overview of each benefit program offered, including this year's medical plan rates on  and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

If you require accommodations during the application process, please contact us at  VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

VF is an equal employment opportunity/affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.