Operations Support II

Operations Support II

Honolulu, HI (On-site)

Monday-Friday | 7:30 AM - 4:15 PM

• Create and send customer documents (letters, , etc.)
• Review and update customer information for accuracy
• Handle incoming mail and voicemail (log, scan, route)
• Support customer service as needed
• Help with internal communications and coordination
• Assist with reports, data, and basic research
• Support team operations like access requests and invoices

• Customer service or administrative experience
• Strong communication and professionalism
• Detail-oriented and organized
• Able to multitask and work independently
• Basic Microsoft Office skills

• Call center or ticketing system experience

• Work with a well-known healthcare company in Hawai'i
• Stable schedule and team-oriented environment
• On-site role with free parking

Contract position based out of Honolulu, HI.

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Honolulu, HI.

This position is anticipated to close on Jun 25, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.