Operations Associate, Ala Moana - Margiela

Overview

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance. In 2002, the French house became part of OTB.

Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

• Process inventory and stock transactions accurately and in a timely manner to support store sales goals
• Maintain knowledge and understanding of store goals
• Abide by all retail policies and procedures
• Maintain a positive, professional and customer-centric attitude
• Ensure merchandise is represented on the sales floor according to company standards and update the team on new deliveries
• Communicate product stock level issues to management as appropriate
• Inspect store stock for defects and report damages to management
• Complete weekly cycle counts and communicate completion end of month to the corporate office
• Reconcile inventory discrepancies and submit adjustments in a timely manner
• Monitor daily consignment and negative reports
• Report and follow up with IT and the corporate office on unresolved service tickets for store equipment or software
• Process incoming and outgoing shipments via best store/RPro and Fed Ex/UPS; verify and receive merchandise within 24 hours and handle with care
• Follow all store opening and closing procedures
• Maintain a clean and organized stockroom, adjusting as needed for men and women styles and readability for sales colleagues
• Follow daily and weekly cleaning procedures to ensure the department and store meet company standards
• Display leadership by helping develop newly acquired staff understanding of job requirements, policies and procedures
• Daily monitor and processing of orders via online platform

The physical demands described must be met by an individual to successfully perform the essential functions of this job. Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform essential functions.

• Stand and walk for up to eight hours
• Repetitive lifting up to 70 lbs
• Climb stairs and ladders regularly
• Vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

• Customer/Client Focus
• Initiative
• Teamwork Orientation
• Communication Proficiency
• Meticulous

• Previous retail customer service experience in luxury market
• Excellent customer service skills

• 3+ years in high-volume stock or operations role for fashion retailer
• Knowledge of Microsoft Office programs

Salary Range: $19-$21 per hour

Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.

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