UNIQLO Retail Sales Associate Ala Moana

Salary: $17.00 / hour

Location:

Honolulu, HI

• Medical, dental, and vision coverage
• 401(k) plan – 100% match on the first 3% contributed, 50% match on the next 2%
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short‑term and long‑term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Vacation & Personal Time Off
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Commuter benefits

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet those needs, providing in‑depth product information, and closing the sale.

• Meet and exceed sales goals
• Maintain brand and operational standards (visual presentation, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard and following the UNIQLO Fundamental Principles
• Provide the 6 standard phrases as part of the service standard
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required and follow cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in a full‑size run
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policies and procedures and notify management of any infractions
• Assist with special projects as assigned by management

• High School Diploma or GED
• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets business needs, including evenings and weekends

• Ability to work on ladders
• Ability to lift and carry up to 50 lbs
• Ability to stand for long periods, read computer terminals, push, pull or move objects of at least 25 lbs
• Ability to maneuver around the sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing
• Effectively communicate with customers and store personnel

• Average 32 or more hours per week based on business seasonality (Peak season: September – December)
• Restrictions on availability limited to three days of the week, with only one restriction permitted on Friday–Sunday (religious exemptions considered)
• At least one restriction must be time‑based (e.g., “not available before 3:00 p.m.”)
• Full‑time employees may have only two days off per week, and both days off must fall within the same workweek (Monday‑Sunday)
• All full‑time employees must be available for a minimum of a five‑day workweek

UNIQLO USA is an Equal Opportunity Employer and does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state, or local law. The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.