Visual Lead - Ala Moana

OVERVIEW

The Visual Lead is responsible for achieving store sales and maximizing profitability through Visual Merchandising in partnership with the Visual Manager. The Visual Lead will work closely with the Operations & Visual Manager to initiate, delegate work, and provide feedback to the team to achieve optimal results supporting total store operations.

• Manage execution of key operational functions including shipment, receiving, processing, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management.
• Maintain strategic product presentation and merchandising by ensuring product recovery, restock, destock, and visual merchandising changes in accordance with directives and in partnership with the Visual Manager.
• Effectively plan visual floor changes with the management team, manage payroll, and adapt zone and visual support to the needs of the business.
• Execute and maintain visual direction from planning through execution to meet company expectations, budgets, and timelines.
• Utilize reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels, making changes as necessary.

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintenance and maximization.
• Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Lead by example and inspire staff in daily operations and guest experience.
• Partner with management to provide coaching, guidance, and direction to Associates; responsible for recruitment and development of talent.
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.

• Collaborate with Operations Lead to ensure cross‑functional training, and with Sales & Service Lead to ensure the business is well‑executed.
• Execute company‑level operations‑focused directives, projects, and initiatives in partnership with the Operations & Visual Manager (e.g., from the SCC).
• Open and close the store in accordance with visual standards.

• 2+ years of prior work experience in a client‑centric, sales environment.
• Values feedback, receptive to receiving feedback and eager to provide it.
• High energy, upbeat, and enthusiastic with the ability to integrate fun and work.
• Self‑motivated with a desire to achieve results and excel individually, and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s guiding principles.
• Job Level: Associate.

The Visual Lead is full‑time and requires 32–40 hours per week. Employees are expected to have open availability and to work variable shifts, including peak days and weekends. All employees are also required to work during the company’s blackout period from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the first week of January.

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club.
• Access to hundreds of streaming fitness and yoga classes with top instructors.
• Competitive medical, dental, and vision plan options, with enhanced additional benefits such as virtual access to mental health providers and new parent support for employees and dependents.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at any of our Sanctuaries.

As set forth in ALO’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.