Sales Associate

Overview

We’re looking for a polished, customer-focused Sales Associate to support a luxury retail location in Honolulu. This person will play a key role in creating an exceptional client experience, driving sales, maintaining visual standards, and supporting day-to-day store operations. The ideal candidate brings strong retail experience, a service-minded approach, and the ability to thrive in a fast-paced environment.

• Deliver a high level of customer service and create a welcoming in-store experience
• Drive sales by engaging clients and recommending products with confidence
• Maintain strong product knowledge and stay current on new merchandise
• Build and maintain client relationships and client books
• Process sales, returns, exchanges, and other POS transactions accurately
• Assist with merchandising, floor moves, visual displays, and replenishment
• Support shipping, receiving, stock handling, and inventory organization
• Keep the sales floor clean, organized, and aligned with store standards
• Follow company policies, procedures, and loss prevention guidelines
• Assist with additional store projects and operational needs as assigned

• High school diploma or GED required
• Degree in Retail, Fashion, or a related field preferred, or equivalent experience
• 3+ years of luxury, high-end retail, boutique, or sales experience
• Strong interpersonal and communication skills
• Experience with POS systems, customer transactions, and store operations
• Comfort with merchandising, inventory, and shipment processing
• Working knowledge of Microsoft Excel, Outlook, and Word
• Highly organized with the ability to multitask in a fast-paced setting
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Ability to perform light physical work and remain active on the sales floor for extended periods