Retail Housekeeping Associate, Ala Moana

Description

Be part of an amazing story. Macy's is more than just a store. We’re a story, captured the hearts and minds of America for more than 160 years. It’s a story about innovations and traditions, about inspiring stores and irresistible products, about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories make this a special place to work.

Primary responsibility for the Housekeeper is to make sure that the store is cleaned every day for our customers. Other functions may include distribution of merchandise bags and boxes and performing carry‑outs of purchases for customers. Perform other duties as needed.

• Maintain customer service as the top priority.
• Project a courteous and professional demeanor to all internal and external customers.
• Clean and maintain fitting rooms.
• Pick up trash from registers, restrooms, offices, and common areas.
• Clean and re‑stock restrooms.
• Dust the sales floor (both high and low).
• Maintain the carpets and tile floors.
• Ensure that shortage prevention initiatives are executed.
• Dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

• No education required.
• 1–2 years direct experience.
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Self‑starter, works well independently as well as part of a team.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

• Prolonged periods of standing/walking around store or department.
• May involve reaching, crouching, kneeling, stooping, color vision, and climbing ladders.
• Use equipment including ladder, vacuum, broom/mop, high‑speed buffer, pushcart, hand truck.
• Frequently lift/move up to 50 lbs.

• Merchandise discounts.
• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.

About Us. This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations, enhancing our online shopping experience, buying on‑trend merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.