Retail Sales Associate; part-time

Location:

Ala Moana, 1450 Ala Moana Blvd, Honolulu, Hawaii 96814, USA.

Job Title:

Retail Sales Associate (part-time)

Retail Sales Associate responsible for achieving sales targets, building a positive store environment, supporting store metrics, and maintaining visual merchandise.

• Achieve or exceed personal sales targets and productivity standards.
• Build a positive store environment through effective communication, collaboration and partnership with the management team.
• Attend and participate in all store meetings, events and product knowledge sessions.
• Assist in driving Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail, etc.
• Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories.
• Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after‑sale customer engagement.
• Leverage in‑store elements to provide a memorable customer experience and promote repeat purchase.
• Follow all store operating procedures to minimize shrink.
• Handle all Point of Sale (POS) transactions in compliance with company standards.
• Support overall upkeep of physical store maintenance and standards.
• Maintain Visual Merchandise directives.

• Minimum 2 years of customer service experience, preferably in apparel retail.
• Proven record of successful sales performance.
• Previous experience working with affluent and luxury brands in high‑traffic locations.
• Strong time management and multi‑tasking skills.
• Ability to work efficiently in a fast‑paced and team‑oriented environment.
• Good understanding of CRM tools/processes.
• Excellent communication and social skills.
• Basic skills in Microsoft Office (Word and Excel).
• Bonus: proficiency in another language.

• Hourly Range: $23.00 - $25.75 / hour.
• Recognition in Goose Rewards & ICON Rewards programs.
• Access to tools and resources supporting physical and mental health.
• Donation matching and paid volunteer time through CG Gives.
• Career growth opportunities through internal and external programs.
• Comprehensive Total Rewards Program.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.