Beauty Advisor

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Full Time Honolulu, HI, US

20 days ago Requisition

International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951.

We are currently located in New York's JFK International Airport;
Terminals 1 and 5, Washington DC's Dulles International Airport;
Terminal B, Baltimore's International Thurgood Marshall Airport;
Concourse A-B, Connecticut's Bradley International Airport;
Main Terminal, Houston's George Bush Intercontinental Airport;
Terminal D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in Honolulu and Kahului Airport (OGG) in Maui.

As a Beauty Advisor at International Shoppes located in Daniel K. Inouye International Airport (HNL) in Honolulu, you will play a pivotal role in enhancing the customer experience by providing expert advice on beauty products and services. Your primary goal is to understand customer needs and preferences to recommend suitable products that enhance their personal style and confidence. You will be responsible for maintaining an inviting and well‑organized retail environment that reflects the brand’s standards and values.

This role requires staying current with the latest beauty trends, product knowledge, and industry innovations to effectively educate and engage customers. Ultimately, your efforts will contribute to driving sales growth, building customer loyalty, and elevating the overall reputation of the retail location.

• Full Time 40 hours/week
• Benefits:
  Medical, Dental, 401K
• Merchandise Discounts
• Commission available
• Paid time off and vacations
• Great work environment

• Greet clients and engage them to ascertain their needs and/or wants.
• Based on the clients’ needs and/or wants, assisting with finding merchandise and recommend additional merchandise or alternative.
• Ensure highest level of customer service resulting in increased productivity and achieving sales goals.
• Monitor stock levels, report any issues to Counter Manager to ensure there is sufficient stock.
• Demonstrate make‑up, skincare, and fragrances knowledge, while describing the results and benefits to the client.
• Propose and demonstrate personalized product offers, on fragrance, make‑up and skincare.
• Responsible for the cleanliness of testers, fixtures, accessories, and report all problems to the appropriate management team member.
• Maintain security standards with the store to ensure safety of clients, colleagues and merchandise.
• Responsible for set‑up and maintenance of promotions.
• Assist with maintaining stock levels of brand merchandise.
• Light cleaning of shelves, counters, and tables.
• Other duties as assigned by management.

• High School diploma, GED or High School Equivalence Certificate
• Proven knowledge and selling experience with cosmetics, skincare, and fragrances.
• Minimum of one (1) year of previous customer service or selling experience in luxury (preferred).
• Experience working in a retail fast paced environment.
• Excellent Interpersonal Skills (examples are active listening, verbal communication, assertiveness)
• Bi‑lingual skills a plus (Arabic, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

• Travel is required brand trainings held by vendors and International Shoppes.
• Must be flexible with schedule;
  Evening, Weekends and Holidays are MANDATORY!
• Must present professional appearance while interacting with clients.
• Ability to work in a team‑oriented environment.
• Adaptable to novelty and change, with an eagerness to learn.
• Participation in semi‑annual inventory required.
• Must pass airport security background check.

The required skills such as strong communication and interpersonal abilities are essential for effectively engaging with customers and understanding their beauty needs. Proficiency with POS systems ensures smooth and accurate transaction processing, contributing to a positive shopping experience. Knowledge of beauty products and trends…