Assistant Manager - Service - Victoria Ward Village Rack at Nordstrom Honolulu
Listed on 2026-09-12
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Retail
Customer Service Rep, Retail & Store Manager
Assistant Manager
- Service Experience
- Victoria Ward Village Rack (Nordstrom), Honolulu, HI.
The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.
A Day in the Life- Demonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experience
- Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes
- Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives
- Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization
- Assist with protecting security and privacy of customer information including education, compliance and disposition of issues
- Perform all Service Experience, Cash Room and Communication procedures as applicable
- A track record of successful results, for example, strong productivity and achievement of goals
- Strong organizational, delegation and follow-through skills
- Clear and effective written and verbal communication as well as strong interpersonal skills
- The ability to prioritize multiple tasks in a fast paced environment
- Proficiency in multiple operating systems such as, MS Windows, iOS and Android
- A high school diploma, or equivalent (preferred)
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .
Pay Range DetailsThe pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Hawaii: $16.60 - $27.00 hourly
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