Key Holder

Key Holder

Location:

Everything But Water, Honolulu, HI

Description: The Key Holder, in partnership with the Store Management team, will create a customer‑centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards, and operations is expected.

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage, and at times supervise Sales Associates.
• Consistently delivers exceptional customer service by demonstrating the Company’s selling model confidently and knowledgeably.
• Maintains brand standards around cleanliness, organization, and visual presentation.
• Demonstrates an understanding of sales goals and aligns behaviors accordingly.

• 2–4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High‑level interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight‑hour shift, climb a ladder, and lift a minimum of 10 pounds.
• Must be 18 years of age or older.
• Must be fluent in English (speak, read, write).

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts, and additional benefits for eligible Associates.

Everything But Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.

We will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance and "Ban the Box" laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance.