Sales Manager - Asia Sales

JOB SUMMARY

The position is accountable for proactively soliciting and handling sales opportunities, ensuring business is turned over properly and in a timely manner for service delivery. It assists in leading all day‑to‑day sales activities with a focus on building long‑term, value‑based customer relationships that enable achievement of sales objectives. The role also achieves personal sales goals.

• 2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in sales and marketing or a related professional area.

OR

• 4‑year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or a related professional area.

• Works collaboratively with off‑property sales channels to ensure sales efforts are coordinated, complementary, and not duplicative.
• Builds and strengthens relationships with existing and new customers to enable future bookings (sales calls, entertainment, FAM trips, trade shows, etc.).
• Develops relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Provides accurate, complete, and effective turnover to Event Management.

• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (generating proposals, writing contracts, customer correspondence).

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market (competitors’ strengths and weaknesses, economic trends, supply and demand, etc.) and sells against them.
• Closes the best opportunities for the location based on market conditions and location needs.
• Gains an understanding of the location’s primary target customer and service expectations to offer better business solutions.

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services our customers to grow share of the account.
• Executes and supports the company’s customer service standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.