Client Care Coordinator

Client Care Coordinator Position Overview

We are seeking a Client Care Coordinator to support both our day‑to‑day sales activity and our long‑term client relationships. The role is designed for someone early in their career who is highly organized, client‑focused, and interested in building a future in business‑to‑business sales. The position combines hands‑on client interaction, smaller sales ownership, structured follow‑up, and behind‑the‑scenes coordination that supports our sales team.

Our goal is simple: take care of our clients well — before, during, and after every project.

• Assist walk‑in clients and support seating and small product inquiries
• Prepare quotes and proposals for smaller opportunities
• Enter orders and coordinate with vendors
• Track delivery and installation for owned opportunities
• Serve as showroom backup when needed

• Conduct structured follow‑up outreach after installation
• Provide product care and usage information
• Offer product demonstrations (chairs, monitor arms, etc.)
• Gather client feedback through surveys
• Identify opportunities for continued support or future needs

• Take notes during vendor presentations and summarize product updates
• Conduct product research and assemble comparison materials
• Prepare cut sheets and assist with bid packages
• Support opportunity tracking and documentation
• Shadow sales meetings and jobsite visits

• Organized, detail‑oriented and tech savvy
• Enjoys interacting with clients
• Curious and eager to learn
• Adaptable, able to manage multiple priorities and communicate clearly and professionally
• Interested in long‑term professional growth

Monday – Friday, 8 am‑5 pm with occasional overtime.

Full Time