Client Advisor​/Sales Professional

Sales Specialist

We are looking for a customer-focused sales specialist to support clients throughout their flooring and home improvement buying journey in Honolulu, Hawaii. This role is ideal for someone who enjoys building relationships, identifying customer needs, and turning showroom visits and lead activity into completed sales. You will work closely with internal teams to ensure each order moves smoothly from initial consultation through final fulfillment while delivering a welcoming customer experience.

Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs.

Responsibilities:

• Welcome showroom visitors, learn about their project goals, and provide attentive guidance tailored to their needs.
• Lead customers through each stage of the sales journey, from initial conversation and product selection to final purchase decisions.
• Build a steady pipeline by making follow-up calls, reconnecting with past customers, and encouraging referral-based business.
• Oversee orders from entry to completion, confirming details are accurate and timelines are properly communicated.
• Develop new opportunities through networking, referrals, and incoming inquiries from prospective clients.
• Coordinate with production, operations, and related teams to support efficient execution and customer satisfaction.
• Maintain strong knowledge of product offerings and help keep showroom presentations organized and appealing.
• Record customer interactions, sales activity, and lead progress using company systems and standard sales tools.