Allstate Insurance Inbound Sales Rep

Job Description

The Honolulu branch of The Ellgren Agency is looking for a professional Inbound Sales Representative to join our high‑performing team. You’ll help grow our business by identifying opportunities to enhance coverage for existing clients while delivering excellent customer service. At The Ellgren Agency, we believe exceptional service starts with caring for people, both our customers and our team.

This role is based in our modern downtown Honolulu office with ocean views, where you’ll work alongside a supportive and collaborative team. We’re continuing to grow and offer a professional environment focused on development, teamwork, and long‑term career growth.

We’re seeking goal‑oriented individuals who enjoy working in a positive, fast‑paced environment. Insurance experience is helpful but not required. Training and ongoing support are provided to help you succeed in the role.

At The Ellgren Agency, your focus will be understanding client needs, providing appropriate coverage options, and delivering a strong customer experience. If you value integrity, professionalism, and growth, we encourage you to apply.

• Base salary starting at $40,000
• First-year total earnings typically range from $60,000–$80,000
• Top performers may earn up to $120,000, depending on production and results

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Hands on Training
• Evenings Off
• Bonus Opportunities
• Warm Leads Provided
• Weekends Off
• Holidays Off
• Paid Holidays
• Professional Development
• Advancement Opportunities
• Mentorship
• Continuing Education Opportunities
• Ongoing Training Seminars
• Professional Work Environment
• Team Building Activities
• Paid Parking
• Equipment Provided
• Monday – Thursday (8:30am – 5:30pm) Work Schedule
• Friday (8:30am – 5pm) Work Schedule
• Mon-Fri Schedule

• Maintain accurate and up‑to‑date client records.
• Prepare and issue insurance documents promptly and accurately.
• Ensure policy changes are processed accurately and in compliance with regulations.
• Conduct timely follow‑up communication with clients to address inquiries and concerns.
• Identify opportunities to upsell additional products to existing clients through inbound calls.
• Implement retention strategies to foster loyalty and satisfaction.

• Proactive and motivated individual who takes initiative without constant supervision.
• Meticulous attention to detail in all tasks and responsibilities.
• Works effectively with colleagues to achieve team goals and objectives.
• Driven by achieving personal and professional goals.
• Clear and effective communication skills, both written and verbal.
• Demonstrates professionalism and respect in all interactions within the office environment.
• Identify opportunities to cross‑sell/upsell existing clients through inbound calls.