Pet Insurance Sales Associate - Maui

Position Overview

We are currently seeking a Pet Insurance Sales Associate to join our team at Maui Humane in Maui, HI. Successful candidates will be goal‑oriented, focused on converting opportunities into sales while delighting customers. You are someone who has a passion for furry friends and wants to help their human companions understand the value of protecting them with the most comprehensive pet insurance available.

You will have a customer‑first mindset, listening to the customer’s needs and working with them to create the best outcome.

• Represent Fetch as a confident, friendly, trusted advisor to sell pet insurance policies to prospective pet parents at our partner location in the Maui area
• Communicate competitive advantages of Fetch; demonstrate a deep understanding of Fetch and competitor pet health insurance products
• Turn prospects into loyal clients, raving fans, and repeat customers
• Accurately record prospect and customer information in Fetch CRM
• Establish productive, professional relationships with key personnel at our partner locations to assist in meeting performance objectives and partner expectations monthly
• Proactively assess partner needs on an ongoing basis through onsite focus and follow‑up meetings
• Collaborate with leadership to identify opportunities for new business
• Communicate with peers via chat to identify challenges and successes
• Virtually attend monthly company meetings or check‑ins as required
• Manage expense budget and submit completed reports monthly
• Manage all administrative tasks and responsibilities relative to the partnership
• Live up to Fetch’s commitment to continuously exceed customer expectations

• Ability to structure your work week during peak hours a must (Friday‑Sunday) when it is most lucrative for the agent
• Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state requirements)
• Proven self‑starter with 3‑5 years in an animal care role
• Energized by being an industry pioneer
• Passion for prospecting new sales opportunities on a daily basis (must enjoy speaking with people face to face)
• Familiar with animal health or animal welfare a plus, but not required
• Ability to think and act independently within a fast‑paced sales cycle
• Proven success in building relationships using a consultative, solution‑focused approach
• Demonstrated customer service skills and the ability to understand Fetch’s customers’ needs
• Must be willing to travel to various industry events as required
  
  Excellent verbal, interpersonal and written communication skills
• Excellent team player; proven ability to apply innovative ideas and critical thinking

• Exhibits excellent business judgment
• Positive attitude
• Sets the bar high for team standards
• Is action and results‑oriented and self‑reliant

• Pay range for this position is $60,000 - $105,000+ on a full‑time basis
• Along with base salary, the position may qualify for additional bonuses
• This position is eligible for the Company’s bonus plan(s)

• Comprehensive medical, dental, and vision plan for you and your family
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available
• Highly competitive 401(k) matching
• Generous 20‑day PTO policy, with rollover options; earn an additional day of PTO each year on your anniversary, for a maximum of 30 days
• Paid company holidays, including a floating holiday
• Fetch pet insurance discount – up to 50% off, up to $1,000 savings per year
• Educational assistance program
• Fetch discount perks program
• Volunteering – earn up to 8 hours per calendar year at nonprofit organizations
• NYC Office amenities: pet‑friendly environment, free lunch, snacks, and additional amenities; transit accessible
• Employee referral incentive
• Tuition assistance
• Commuter benefits
• Employee assistance program (EAP)

Fetch is proud to be an equal‑opportunity employer. We’re committed to building a workplace that reflects the diversity of pet parents everywhere—hiring and developing individuals from all backgrounds and experiences to strengthen our inclusive, collaborative culture. We welcome applications from all qualified candidates regardless of race, color, religion, national origin, sex, gender, age, marital status, appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, student status, political affiliation, military or veteran status, citizenship, genetic information, or any other status protected by law.

Fetch will provide reasonable accommodations for individuals with disabilities throughout the hiring process.

If you need assistance or an accommodation to apply, please contact us at