Business Development Associate; On-Site

Full job description Business Development Associates are responsible for increasing sales and maximizing margins. They are driving exceptional customer engagement by handling calls, emails, and cases in a professional and timely manner. If you thrive in a high‑paced business development environment, this is a tremendous opportunity to learn how to trade commodities and build a sales career at Upstate Coin and Gold.

• Results Oriented:
  Exceeds targets and KPIs on a consistent basis
• Motivated:
  You are a self‑starter who thrives in fast‑paced transactional environments and are excited to learn about new industries.
• Detail Oriented:
  You have a quick mind for accuracy and have the uncanny ability to spot errors.
• Innovative:
  You are a problem solver not content in a job where it is the same thing day in and day out. You want to dive deeper and know the “why” of processes. You enjoy identifying ways to improve workflow.
• Ambitious:
  You want to help build something from the ground up and lead by example.
• Collaborative:
  You are passionate about contributing to your team’s success. You can turn any problem into a successful outcome.

• Responds to inbound telephone and email inquiries, orders, and requests for information.
• Assist with customer service needs and correspondence.
• Processes transactions in applicable CRM / ERP system(s).
• Creates and updates Purchase and Sales orders.
• Sends sales campaigns to existing customers and new prospects.
• Prepares and distributes information on new product availability.
• Provides administrative support to the Trading team and helps with day‑to‑day activities.
• Reserves the right to add or change duties at any time.

• Bachelor’s degree in business or related field.
• Minimum three (2) years of business development experience.
• Working knowledge of all MS Office applications, particularly MS Excel.
• Previous ERP / CRM system experience preferred.
• Excellent verbal and written communication skills.
• Proven ability to plan and manage resources.

• Competitive compensation based on experience.
• Annual performance bonus opportunity.
• Up to 6% company match on 401(k).
• Employer‑paid profit‑sharing and cash balance plans.
• Comprehensive medical, dental, vision and Employee Assistance plans.
• HSA and FSA plans (pre‑tax benefit).
• Company‑paid STD, LTD, Life and AD&D.
• Supplemental coverage available including Critical Illness, Accident, Hospitalization and Pet.
• PTO and paid holidays.
• Extensive on‑the‑job training and opportunities for advancement.

Job Type: Full‑time Pay: $60,000.00 - $66,000.00 per year