Sales Account Manager Community Group Sales

Hybrid Work Environment - Must reside on Oahu

Full-time

Exempt

This position serves as the principal HMSA contact in sales and developing relationships with employer groups and consultants in the MRG and small business marketplace. This position requires an in-depth analysis of employer group needs and corporate direction, and the ability to align HMSA product offerings and strategic sales initiatives to those employer group needs in the development of group plan proposals.

Primary responsibilities are to develop and execute account strategies to protect market share, promote in-force growth, and secure new business within specific assigned accounts.

This position will identify opportunities through data analysis and extensive knowledge of the healthcare industry in support of HMSA's overall sales strategies, and effectively pursue those opportunities, as well as implement group-specific re-contracting, renewal, and retention strategies. Requires regular employer and customer site visits, service and escalation calls (more than 50% of time spent offsite) with group leaders, and with key decision makers and consultants to conduct benefit and health plan education, develop relationships and acquire new business for HMSA.

The successful candidate will have an in depth understanding of healthcare trends and employer needs, with the ability to align those trends and needs to HMSA product offerings and initiatives.

$53,000 - $99,000, position is eligible for an incentive bonus

Individuals typically begin between the minimum to middle of the pay range

• Bachelor's degree and one year of related work experience; or an equivalent amount of education and related work experience.
• One year successful sales experience and/or customer service experience.
• Excellent verbal, and written communication skills.
• Excellent facilitation and presentation skills.
• Outstanding customer service skills.
• Basic, working knowledge of Microsoft Office applications Including but not limited to Word, Excel, and Outlook.
• Active license with the state of Hawaii Department of Commerce and Consumer Affairs or pass all four sections of the state licensing examination within three months of hire date. Having an active license to sell Health, Life and Group Insurance products in the state of Hawaii is a condition of employment.
• Requires safely operating an insured automobile for travel to off-site locations to conduct and accomplish business related activities.
• Must have valid driver's license, access to an automobile with current license, registration and no-fault insurance for business travel for meetings with employer groups.

• Performance
  • Pro-actively manage a base of accounts by strategically prioritizing account sales and service activities.
  • Get ahead of the curve on known jeopardy accounts by strategically promoting the value in HMSA's solutions.
  • Manage your time effectively to maximize every opportunity to gain HMSA or USAble membership within base customers.
  • Prospect new HMSA groups to grow HMSA and USAble customer base in Hawaii.
  • Meet goals, quotas and minimum activity standards as established, and achieve annual sales revenue and membership growth objectives.
  • Partner with mid-sized and large employer groups to align and implement account strategies with the employer groups' objectives, showing how HMSA products fit into and help them to accomplish their business goals.
  • Utilize business acumen to understand client's business, uncover needs and opportunities.
  • Use exceptional selling skills to promote and implement products and services through various methods including, site visits, correspondence, telephone, email/internet, power point presentations, and one-on-one customer service.
  • Establish high level account contacts, with decision making capability (higher than day-to-day contact), and promote the value of HMSA's solutions to those contacts.
  • Meet with AMS leadership on complex account issues after you have researched and identified potential solutions.
  • Delegate servicing tasks to Account Service Representative, as appropriate - dependent…