Security Officer Patrol Response Associate

Allied Universal -  - Responsibilities:
Provide customer service to guests, visitors, and staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities;
Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts and/or local authorities when needed;
Conduct regular and random patrols throughout the hotel property, including lobbies, corridors, parking areas, amenities, and perimeter locations, to help deter unwanted activity and report unusual conditions;
Monitor access points and public areas, assist with directions and general assistance, and support a professional environment for guests and staff throughout the location;
Observe and report maintenance issues, policy violations, and other security-related concerns, while providing courteous service during routine operations and special events