Field Service Technician I and Field Service Technician II

Field Service Technician (Monthly Performance Based Bonus)

Location:

Honolulu.

As the Field Service Technician, you will positively impact the business and our customers through maintaining, servicing, and repairing office equipment throughout the territory.

Your core focus as Field Service Technician will be to provide on‑site technical support and maintenance for black and white, color, and multifunctional printers, copiers, and other devices at customer locations.

• Hourly range $18.00 – $25.00, depending on experience.
• Level I – $18.00 – $21.00
• Level II – $22.00 – $25.00
• Monthly Performance Based Technician Bonus – up to $6,000 per year ($450 per month), plus an accelerator.
• Auto Reimbursement Program.

• Provide printer and copier maintenance, service, and repairs to customers.
• Deliver product training efficiently and effectively.
• Diagnose equipment issues and carry out installations and upgrades.
• Make modifications, remove old units, and retrofit existing hardware.
• Complete field calls according to priority while practicing effective time management.
• Continuously enhance your technical skills for field assignments.
• Rebuild components at the shop.

• High School Diploma or GED.
• A minimum of one year of experience in one or more of the following:
• Technical repair, service & installation of copier/office equipment (Preferred).
• Technical service, repair or training of Photo /software, printers, , or Fingerprint equipment.
• Mechanical support and repair for low voltage devices and equipment. Relevant experience may come from military/veteran service, cable installation, electrical work, automotive or mechanical repair.
• Advanced education or certification or internships in respective areas can be used to meet experience requirement.
• Ability to lift 50 lbs. The job involves frequent bending, lifting, and reaching.
• Requires a valid state driver's license and minimum level of auto insurance coverage per Toshiba policy for positions entailing extensive use of personal car while on company business.

• High School Diploma or GED.
• A minimum of three years of experience in one or more of the following:
• Technical repair, service & installation of copier/office equipment (Preferred).
• Technical service, repair or training of Photo /software, printers, , or Fingerprint equipment.
• Mechanical support and repair for low voltage devices and equipment. Relevant experience may come from military/veteran service, cable installation, electrical work, automotive or mechanical repair.
• Advanced education or certification or internships in respective areas can be used to meet experience requirement.
• Ability to lift 50 lbs. The job involves frequent bending, lifting, and reaching.
• Requires a valid state driver's license and minimum level of auto insurance coverage per Toshiba policy for positions entailing extensive use of personal car while on company business.

• Group health coverage (medical, dental, and vision).
• Employee Assistance Programs.
• Pre‑tax spending accounts.
• 401(k) plan.
• Pet Insurance.
• Company provided life insurance.
• Employee discounts.
• Generous paid holiday schedule, paid vacation and sick/personal business/volunteer days.

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommod to request accommodation.