Field Service Technician

***** While this position is remote, candidate must reside in the Honolulu, Hawaii/ - Island of O'ahu region****
* Verifi is an expanding global SaaS and IoT technology company focused on the construction industry. Dedicated to connecting the physical world with intelligent software. We are revolutionizing the industrial construction space. We provide end-to-end solutions --from embedded sensors to cloud-based analytics --that help companies boost efficiency, ensure sustainability, and unlock actionable insights. We are building a supportive, high-performance, team to drive the next wave of digital transformation.

Join us to build, scale, and innovate at the edge.

- The VERIFI Field Service Technician will be required to interface regularly with plant management, batch plant operators, concrete mixer truck drivers, and truck maintenance management and mechanics. Based at home, the candidate will spend approximately 80% of their time as the only VERIFI employee at the customer sites, thereby requiring candidate to work independently. Schedule flexibility is required. Field visits may be scheduled late at night and/or very early in the morning.

This role will be part of a rapidly changing environment; being acquired into SGO and working merger efforts with the Chryso+GCP businesses. The environment requires a high level of flexibility and critical thinking.

** Duties:

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* - Installation, Maintenance and Repair -
- - The technical work pertaining to Verifi includes, but is not limited to review and analysis of system performance reports to determine problem areas and develop resolutions. Coordinate problem resolution with other employees as needed always serving as the local liaison and first line of contact to the customer -
- - The technical work will include installation, preventive and scheduled maintenance, calibration, and emergency and service repair -
- - The technical work pertaining to Verifi admixture dispensing equipment (on truck) includes, but is not limited to installation, preventive and scheduled maintenance, calibration, and emergency and service repair -
- - Assist Field Sales Representatives in the winning and maintenance of customer contracts through building and maintaining professional relationships with customers-
- - Understand the impact of customer satisfaction to achieve corporate goals -
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* Minimum Qualifications:

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* + Possess a broad array of knowledge including computer systems configuration, mechanical systems, pneumatic systems, 12/24 volt DC electrical systems, and hydraulic system principals.

+ Ability to learn new technology and processes quickly

+ Strong verbal and written communication skills with both colleagues and customers

+ Organized and detail oriented, particularly with regard to maintaining records

+ Hands on Electro-Mechanical aptitude

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Experience with hand tools, power tools, meters, gauges

+ High School Diploma required

+ Able to lift 50 pounds

+ Able to wear a respirator and comply with GCP's facial hair policy for respirator users

+ Able to comply with DOT requirements for a Non CDL commercial motor vehicle driver medical certification exam; drug screen, background check (safety performance and driving record)

+ Flexible work hours, overnight travel

+ Ability to respond to short notice project work and emergency service calls

+ Associates degree

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* Preferred Qualifications:

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* + Experience in field service type work

+ Working knowledge of the Ready Mix Concrete industry

** Installation, Maintenance and Repair*
* + The technical work pertaining to Verifi includes, but is not limited to review and analysis of system performance reports to determine problem areas and develop resolutions. Coordinate problem resolution with other employees as needed always serving as the local liaison and first line of contact to the customer.

+ The technical work will include installation, preventive and scheduled maintenance, calibration, and emergency and service repair.

+ The technical work pertaining to admixture dispensing equipment includes, but is not limited to installation, preventive and scheduled maintenance, calibration, and emergency and service repair.

** Customer Relations*
* + Assist Field Sales Representatives in the winning and maintenance of customer contracts through building and maintaining professional relationships with customers.

+ Must have sound judgment, excellent communication skills, and the ability to represent the company with customers in a professional manner.

+ Understand the impact of customer satisfaction to achieve corporate goals.

** Planning & Scheduling of Dispenser Service work*
* + The technician is self-dispatched. This requires an independent self- starter, self- directed person who possesses the ability to diagnose and determine requirements, plan and schedule daily, weekly and monthly events in accordance with the needs of the company and the customer.

+ In this role the candidate will interact directly with internal as well as external customers on a daily basis, and…