Level-Electronic Security Systems; ESS Technician

Level-2 Electronic Security Systems (ESS) Technician

We are seeking a skilled Level-2 Electronic Security Systems (ESS) Technician to join our team in the Computer Hardware, Electronics & Telecommunications industry. The successful candidate will be responsible for the installation, maintenance, and troubleshooting of electronic security systems across various customer sites. This role requires a detail‑oriented professional with a strong background in ESS systems and the ability to work in diverse environments.

• Install and route various types of ESS cables through conduits, above ceilings, and between floors.
• Set up cable trays, J-hooks, network cabinets/racks, wire management, patch panels, and other support infrastructure.
• Read and interpret technical manuals and diagrams to understand ESS equipment functions and installation procedures.
• Perform installation, configuration, testing, troubleshooting, and commissioning activities on ESS systems.
• Execute complex ESS equipment installations.
• Set up and configure servers, PC workstations, and user interfaces.
• Conduct preventative maintenance for various customers and ESS systems.
• Handle service calls for ESS systems across different customer sites.
• Oversee and assist Level-1 technicians with duties and responsibilities.
• Train Level-1 technicians on ESS installation and troubleshooting techniques.
• Complete and submit daily reports on completed work and any pending issues.
• Perform warehouse duties and inventory management as assigned.
• Participate in job‑related training classes and courses as required.
• Maintain professionalism and a positive attitude while working in both indoor and outdoor environments.

• Must pass pre‑employment screening, including a criminal background check and drug screening.
• Valid driver's license with a clean driving record.
• Minimum of two years of experience in ESS installation, operations, maintenance, and management.
• Excellent communication skills, with the ability to use tact and diplomacy when dealing with customers.
• Basic functional knowledge of electricity, electronics, computers, and technology.
• Working knowledge of test equipment (multi‑meters, cable testers, battery analyzers, meters, etc.).
• Ability to lift up to 75 lbs.
• Proficient with hand and power tools, cable testers, and meters.
• Willingness to work occasional weekends and after‑hour shifts as needed.
• Ability to travel throughout the INDOPACIFIC region (up to 25% annually).
• Strong critical thinking and teamwork skills.

• High school diploma or equivalent required.
• At least one current certification in any of the following systems:
  Lenel OnGuard, Genetec Security Center, Software House (C-Cure 9000), Axis, Avigilon, Bosch, or DSC.
• Familiarity with various ESS equipment from different manufacturers.

This job description may be subject to modification based on evolving business needs and requirements.

Employment Type: Full Time