Maintenance Technician II; Engineering & Maintenance; Ka Haku, Hilton Club

Maintenance Technician II

The Maintenance Technician II assists in ensuring guestrooms, public areas, back-of-house spaces, and supporting amenities operate at peak performance while maintaining an environment reflective of luxury hospitality.

The Maintenance Technician II is an experienced, multi-skilled maintenance professional who independently performs troubleshooting, repair, and preventive maintenance across electrical, mechanical, plumbing, HVAC, and building systems. The ideal candidate has experience diagnosing issues, recommending corrective actions, and completing repairs with limited supervision while maintaining luxury quality standards.

This role supports the operation and condition of specialty amenities and exterior areas commonly found at luxury properties, including pools, water features, landscaped spaces, and Japanese-style ofuro soaking facilities. Responsibilities include monitoring systems, troubleshooting operational issues, performing corrective maintenance, and ensuring all repairs meet safety, quality, and guest service standards. The ideal candidate brings strong technical aptitude, hands-on experience across multiple trades, and a commitment to delivering world-class service while exemplifying Hilton values.

HGV offers outstanding Team Member travel discount programs and much more through Perks at Work, exclusive Go Hilton Travel, HGV Getaway, and RCI Travel, opening access to discounts at over 1500+ brands and resorts. Your daily work location unlocks your specific set of benefits.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Salary Range: $41.75~ $42.75 per hour
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
• Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities to fuel your professional growth...and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Additional Responsibilities Include:

Maintenance duties:

• Perform independently assessed and moderately complex maintenance tasks supporting safe, efficient, and luxury‑level property operations.
• Diagnose and resolve maintenance issues across multiple disciplines, including electrical, mechanical, plumbing, HVAC, and building systems.
• Maintain all guestroom and public space equipment, including but not limited to:
• Troubleshooting electrical components such as switches, outlets, ballasts, LED drivers, and control devices
• Plumbing repairs involving fixtures, valves, fittings, and circulation components
• Tile, grout, carpentry, and finish restoration beyond basic cosmetic repair
• Drywall, painting, and wallpaper repair to luxury presentation standards
• Troubleshooting and repairing appliances and guestroom systems
• Support the operation, monitoring, and functional verification of specialty amenities, including Japanese‑style ofuro soaking facilities, ensuring proper operation of pumps, heating elements, filtration, and sanitation systems.
• Troubleshoot basic HVAC systems (heat pumps, fan coil units, mini‑splits, VAV boxes) and perform approved component repairs or replacements.
• Identify root causes of recurring maintenance issues and recommend corrective actions to engineering leadership.
• Ensure completed repairs meet luxury aesthetic, safety, and operational standards prior to returning areas to service.
• Maintain detailed preventative maintenance records, work logs, and inspection documentation.
• Maintain tools, equipment, and mechanical spaces in a clean, safe, and organized manner.
• Communicate proactively with…