Eligibility Program Specialist V
Listed on 2026-07-02
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Social Work
Human Services/ Social Work, Child Development/Support
Eligibility Program Specialist V
This job posting will remain open until needs are met. Please apply immediately as this recruitment may close at any time. The immediate vacancies are with the State of Hawai'i, Department of Human Services, Benefit, Employment and Support Services Division, Supplemental Nutrition Assistance Program Office and are located in downtown Honolulu on the island of O'ahu. Salary: $6,043 to $7,351 per month (SR-24, Step D to I).
Hiring rates will be based on availability of funds, the applicant's qualifications and other relevant factors.
The Benefit, Employment and Support Services Division (BESSD) is the largest division in the Department of Human Services (DHS). Staff and administrators provide a continuum of services through programs that serve different populations. These programs provide clients with monthly benefits to assist them with such essentials as food, shelter, and child care, as well as employment support and work-training and dependency diversion and prevention.
The function of the Supplemental Nutrition Assistance Program Office (SNAPO) is to plan the scope and content of program objectives, provide services and necessary support to implement objectives, formulate rules and procedures, implement and clarify program requirements and policies, monitor and evaluate program services, accomplishments, and expenditures, with the overall objective of providing low-income households with an effective and efficient means of obtaining a healthy and nutritious diet, while meeting federal regulations governing the SNAP.
To qualify, you must meet all of the following requirements:
Basic Education/Experience Requirements Graduation from an accredited four (4) year college or university with a bachelor's degree in Social Work, Education, Recreation, Human Services, Human Development, or a branch of science that deals with the institutions and functioning of human society or with the interpersonal relationships of individuals as members of society or Psychology or Sociology. Excess work experience as described under the Specialized Experience, below, or any other responsible administrative, professional or analytical work experience that provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree in the above majors may be substituted on a year-for-year basis.
To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities. The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically.
Experience Requirements Applicants must have had progressively responsible experience of the kind and quality described in the following paragraphs or any equivalent combination of training and experience:
General
Experience:
One and one-half (1 1/2) years of progressively responsible work experience which involved analyzing, interpreting or evaluating technical material; solving technical, managerial or administrative problems through the application of problem solving methods and techniques such as identifying the problem and pertinent causal factors, developing and evaluating alternative solutions, and recommending/implementing an appropriate course of action; and writing narrative reports in a clear and concise manner.
Specialized Experience :
Requires two (2) years of specialized experience, as follows: progressively responsible professional work experience which demonstrated knowledge and application of laws, rules, and regulations relative to income maintenance. Such experience must have provided the applicant with knowledge of the principles and concepts of social welfare and government entitlement programs, governmental processes, and basic management principles as they relate to effective work organization and staff utilization.
Work experience in income maintenance programs include various categorical assistance programs such as General Assistance (GA), Aid to Families with Dependent Children (AFDC), Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Aid to Aged, Blind and Disabled (AABD), Refugee Resettlement and Energy Assistance to Low Income Families. Supervisory Aptitude:
Applicants for the EPS V level must possess supervisory aptitude. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or specialized assignments which involve some supervisory responsibilities or aspects of supervision, e.g., by serving as a group or team leader; or in similar work in which opportunities for demonstrating supervisory capabilities exist;
or by the completion of training courses in…
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