Eligibility Worker - Department Of Human Services - Lihue, Kauai

Recruitment Information

Recruitment Number 26-0254 – The immediate vacancy is with the Benefit, Employment and Support Services Division (BESSD).

This job posting will remain open until 25 applications are received. Please apply immediately as this recruitment may close at any time.

Salary: $3,748 to $4,742 per month (SR-12, Step C to I). Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

These positions are located within the Department of Human Services in the Benefit, Employment and Support Services Division (BESSD) and the Med‑QUEST Division (MQD). BESSD provides eligible clients with monthly benefits that supplement essentials such as food, clothing, and shelter. BESSD Eligibility Workers determine the initial and continuing eligibility of applicants/recipients for financial assistance and supplemental nutrition assistance programs.

MQD provides eligible low‑income adults and children access to health and medical coverage through managed care plans. MQD Eligibility Workers determine the initial and/or ongoing eligibility of applicants/recipients for the State's medical assistance programs.

As an entry‑level trainee, the Eligibility Worker I receives training in the philosophy, goals, functions, policies and procedures of State and Federal Public Assistance programs; recommends and/or determines eligibility for public assistance on selected cases; and performs other related duties as assigned.

• Legal authorization to work in the United States.
• Education:
  
  Demonstrated high verbal skill, ability to read, comprehend and apply written directions, and perform basic mathematical computations. This may be met by possession of a high‑school diploma or equivalent.
• General
  
  Experience:
  
  Three (3) years of public‑contact work requiring information provision, answering questions and inquiries, explaining policies, rules, and regulations in person or by telephone, and utilizing a computer to retrieve and enter data. Thirty (30) semester credit hours of coursework may substitute for the general experience on a year‑for‑year basis.

• Paid Holidays: 13 per year (14 during an election year).
• Paid Vacation: 21 days each full year from the first year of employment, up to 90 days.
• Paid Sick Leave: 21 days per year from the first year, no limit on accumulation; may be used for pre‑natal or post‑natal care and may increase retirement benefits.
• Other Leaves:
  Payable time for jury or witness duty, death in the family, some military duty, blood bank donation, and leave sharing for serious illness.
• Health Insurance:
  State pays part of premiums for medical, drug, vision, and dental plans.
• Group Life Insurance:
  Free life insurance policy.
• Retirement Plan:
  State contributes to a retirement plan; eligibility varies by years of service and age.
• Premium Conversion Plan:
  Deduction of health‑care premiums before payroll taxes.
• Flexible Spending Accounts:
  Island Flex program allows pre‑tax deductions for health and dependent‑care expenses.
• Transportation Benefits:
  Pre‑tax deductions for parking, bus passes, and other qualified transportation expenses.
• Deferred Compensation:
  Voluntary pre‑tax retirement savings plan with various investment options.
• Temporary Disability Insurance:
  Benefits for a disability caused by a non‑work related injury or illness.
• Social Security:
  State contributes to employee's social security account.
• Promotions & Transfers:
  Opportunities for employees with civil‑service membership across the State Executive Branch.
• Training & Continuing
  
  Education:
  
  In‑service training opportunities, sabbatical leaves with pay, and other developmental activities.
• Travel Expenses:
  State may pay for business‑related travel including mileage, airfare, meals, and lodging.
• Incentive & Service Awards:
  Cash awards for years of service and contributions that improve State operations.
• Union & Collective Bargaining:
  Employees may join a union for collective bargaining; union service fees apply unless the job is excluded.
• Public Service Loan Forgiveness (PSLF) Program:
  Federal program that forgives balance of federal student loans for qualifying public service employees.

The State of Hawaii is an Equal Opportunity Employer. The State complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.