Airport Operations Duty Manager; Delegated

Recruitment Number: DOT-AIR-2026-01

Salary: $6,728 to $8,187 (SR-26, Step D to I)

The Airport Services Manager oversees the immediate operations during an assigned shift by coordinating activities of more than 20 in‑house and contract services at the Daniel K. Inouye International Airport, Dillingham Airfield, Kalaeloa Airport and other State airports on the island of Oahu. The manager ensures the provision of safe and continuous 24/7 airport services and activities in compliance with federal, state and county laws, rules, regulations and program policies, procedures and standards.

While on duty, the position is the manager in charge of immediate operational crisis response, directing and controlling operational security, maintenance, custodial, ramp control, intra‑terminal transportation, ground transportation, airport medical, general aviation, air cargo, airline, airport tenants, users and airport retail services functions; making immediate, time‑sensitive decisions and taking immediate action in highly critical operational, life‑and‑safety and customer‑service issues while effectively communicating with emergency response teams and upper‑management.

Time permitting, the role develops and executes complex operational plans with government agencies, tenants, users, contractors, media and emergency response units, initiates, investigates and recommends operational improvements related to operations, maintenance, customer service and labor relations.

• Basic
  
  Education:
  
  Graduation from an accredited four‑year college or university with a bachelor’s degree.
• Specialized
  
  Experience:
  
  Four and one‑half (4-½) years of professional experience that included responsibility for the operation and/or maintenance of an air transportation facility or program that serviced regularly scheduled commercial/military aircraft and facilities for aircraft maintenance, air freight accommodation, passenger accommodation, commercial tenants, etc. The work must have involved overseeing and coordinating various airport, aviation, and/or air transportation activities required for the provision of services, and dealing with the public.
  
  The work also must have demonstrated knowledge and understanding of federal, State and county laws, rules and regulations pertaining to aviation operations and facility maintenance, and aviation security and safety practices.
• Supervisory Aptitude: Applicants must possess supervisory aptitude, demonstrated through successful completion of assignments that involved supervisory responsibilities or opportunities to serve as a group or team leader, or through completion of supervisory training and application of supervisory skills in work assignments.
• Driver’s License: Valid A driver’s license required at the time of appointment.
• SIDA Clearance: Candidates must undergo a fingerprint‑based criminal history record check; a disqualifying conviction within ten years of application disqualifies the applicant. Successful clearance is required for positions that need unescorted access to secured areas at the airport.
• Legal Authorization to Work: The State of Hawaii requires all persons seeking employment with the State to be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.