DC Supervisor

Overall Job Summary

This position is responsible for leading and developing a team of hourly team members. This position is also responsible for establishing daily production goals and will monitor stands to improve performance within their assigned department.

• Provide visible leadership and drive a motivated, positive, productive workforce to ensure safety and quality standards are met.
• Establish daily production goals and monitor intraday performance to achieve these goals.
• Participate in root cause analysis to identify problems and seek out opportunities for continuous improvement.
• Identify, coach and develop team members through training, performance reviews, coaching, support and delegation as appropriate for their development level.
• Observe Team Member activities and work methods to recommend areas of opportunity.
• Daily, weekly, and monthly preparation and planning to identify and prioritize action steps, set timelines, identify and allocate resources necessary to accomplish departmental objectives.
• Communicate policies to team members and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
• Coordinate and monitor production standards, and develop programs to improve operational throughput.
• Assist in training team members on distribution processes and equipment.
• May lead or serve on cross‑functional teams to develop network best practices focused on process improvement and leadership development.

• Minimum of three (3) years in a multi‑shift distribution center.
• Some college is preferred; combination of education and experience will be considered.

• Lead, manage, and develop a team of 15 to 60 TSC team members.
• Excellent communication skills and ability to lead and develop people.
• Ability to build relationships at various levels and influence decisions.
• Working knowledge of logistics processes and methods, including flow, cost efficiencies, MHE equipment, safety, and quality.
• Analytical skills for problem identification and resolution.
• Working knowledge of a Windows‑based computer environment and ability to develop and communicate reporting.
• Working knowledge of warehouse management systems (WMS) and labor management systems.
• Flexibility and willingness to change direction and focus as business needs dictate.
• Ability to work any shift and/or department as required.
• Work additional hours and/or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.

Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift. Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust, and other conditions associated with a warehouse operation.

• Physical and mental stamina to move throughout the distribution center and outdoor areas quickly and safely.
• Operate all equipment related to job duties efficiently, safely, properly, and accurately; provide the highest level of customer service.
• Move and transfer merchandise, weighing up to 50–75 pounds, throughout the distribution center.
• Frequent lifting or reaching merchandise overhead; frequent standing, kneeling, twisting, crouching, squatting, bending, stooping, and climbing ladders for up to 12 hours.
• Move throughout the distribution center for an entire shift; safely access all areas, including stairs and all floors.
• Operate and use all necessary equipment (dolly, hand truck, MHE, battery changer, computer, etc.).
• Push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (pallet jack, forklift, etc.).
• Read, write, and count accurately to complete all documentation.
• Utilize strong written and verbal communication skills to communicate effectively with team members.
• Process information/handle merchandise in a safe manner, according to distribution center and OSHA safety rules and regulations.
• Successfully complete all required training and certification.
• Drive or operate a vehicle for business needs.