More jobs:
Operations Manager; Hotel Manager
Job in
Hood River, Hood River County, Oregon, 97031, USA
Listed on 2026-02-12
Listing for:
Lightwell Hotel & Spa
Full Time
position Listed on 2026-02-12
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management
Job Description & How to Apply Below
We are seeking an experienced Operations Manager (Hotel Manager) to oversee the daily operations of housekeeping and front desk for Lightwell Hotel + Spa in Hood River, OR. The ideal candidate will be responsible for managing staff, training and development, ensuring guest satisfaction, and maximizing profitability.
Responsibilities:
- Manage all aspects of the hotel operations, including front desk, housekeeping, maintenance, and common area attendants.
- Develop and implement policies and procedures to ensure efficient and effective operations.
- Hire, train, and supervise a diverse team to provide excellent customer service and maintain high standards.
- Monitor and analyze financial performance, including revenue, expenses, and profitability.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner.
- Collaborate with sales and marketing teams to drive revenue and occupancy.
- Work closely with FNB and Spa to ensure seamless communication and style for a smooth operation.
- Maintain a positive working relationship with vendors, suppliers, and other partners.
- 2 - 5 years of previous experience in hotel management or a related field.
- Strong leadership and communication skills.
- Excellent organizational and time management abilities.
- Knowledge of hotel operations, including front desk and housekeeping.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- A bachelor's degree in hospitality management or a related field is a plus, but not required
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