Server, Server​/Wait Staff

Position Description

Position Title:

Server

Reports To:

Food and Beverage Manager / Restaurant Supervisor
Department:
Restaurant
Date:
March 2025

Responsible for providing high quality service to guests while maintaining a high standard of cleanliness.

Supervision is received from the Food and Beverage Manager or Restaurant Supervisor.

• Knows timing and preparations of all food and beverage menu items.
• Maintains good service times.
• Performs opening and closing duties.
• Attends required meetings.
• Takes food and beverage orders, rings them into Micros correctly and delivers them in a timely fashion.
• Ensures guests are of legal drinking age through checking identification.
• Adheres to State liquor rules and regulations.
• Anticipates the guest’s needs.
• Performs payment handling (i.e., cash, credit, promo coupons, etc).
• Completes check out for all tickets and payment received at end of shift.
• Busses and resets tables.
• Completes side work (to include stocking dishes, silverware, folding napkins, wiping down counters, posting specials, etc.).
• Ensures that work station is set up in an orderly and timely fashion.
• Complies with all policies and procedures set forth by the Columbia Gorge Hotel Employee Handbook.

Performs all other duties as assigned.

• Possession of, or ability to obtain, a valid Food Handler’s Card and OLCC Permit.
• Must be 18 years or older.
• Ability to work with a minimum of supervision.
• Ability to stand and/or walk for entire shift.
• Ability to carry and balance plates, trays, etc.
• Knowledge of complete table setting.
• Ability to maintain a professional appearance at all times.
• Ability to work as part of a team.
• Ability to communicate effectively.
• Ability to read and follow both verbal and written instructions.
• Ability to multi-task and work well under pressure.

This position requires the ability to perform those activities necessary to complete the essential functions of the job, either with or without reasonable accommodation.

Walking: 80%
Standing: 10%
Sitting: 0%
Bending: 5%
Lifting: 5% / up 40 lbs.
100%

This is a tipped position as well as being part of service charge pool when working banquets. Columbia Gorge Hotel provides free luncheon with 6 hours of working shift, health insurance and PTO for those who qualify.