Hood River Tasting Room Associate -Part Time

Hood River Distillers Tasting Room is seeking an enthusiastic, hard-working, and reliable individual with a genuine passion for craft spirits and exceptional customer service skills. Our ideal candidate values hospitality, enjoys engaging with guests, and brings a positive energy to every shift.

If you're excited about the history, production, and flavor profiles of spirits - and being part of a team that takes pride in creating memorable and illuminating experiences - this could be the perfect opportunity for you! This part-time position covers our Sunday and Monday shifts and will have the opportunity to work occasional outside events and pick up or cover other shifts.

POSITION OVERVIEW

Serves as the face of Hood River Distillers, delivering exceptional customer service to both retail and industry visitors in the tasting room and at external events. Their primary responsibility is to educate consumers about the history, craftsmanship, and quality of Hood River Distillers' brand and products, while also supporting retail sales as a secondary function.

DUTIES AND RESPONSIBILITIES

• Provide product tastings to public and industry guests

• Be familiar with each product, manufacturing process, and product category

• Must always follow OLCC rules and regulations

• Perform retail sales, including processing of credit card and cash transactions

• Staff outside promotional events as needed

• Clean glassware and stock other supplies as needed

• Maintain a clean environment, including the restroom

• Other duties as may be assigned

OTHER ESSENTIAL ABILITIES AND DUTIES

• Ability to work with minimal supervision

• Available to work weekends and holidays

• Available to cover shifts at short notice

• Ability to communicate well with management, supervisors, and co-workers

• Ability to multitask

• Ability to use common sense to make decisions when appropriate

• Use basic mathematical skills

• Attention to details

• OLCC Server Permit required

Hood River Distillers Tasting Room Associate JD. V.5 April 2025

COMPANY RESPONSIBILITIES

• Support HRD's mission, vision, and core values

• Contribute to and support the strategic plan, annual priorities, and HRD initiatives

• Contribute to a positive HRD culture based on mutual respect, cooperation, support, and openness to many perspectives

• Maintain confidentiality

• Adhere to Hood River Distillers Employee handbook policies, company standards and procedure

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma required. Experience in a bar or restaurant and/or training in the alcohol industry desired.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to communicate effectively with management, customers and employees.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk or hear. The employee must be able to stand and walk for extended periods of time; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit;

Hood River Distillers Tasting Room Associate JD. V.5 April 2025

climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

LOCATION/POSITION TYPE/EXPECTED HOURS OF WORK

This is a part-time position based in Hood River, Oregon. The standard schedule currently includes Sundays and Mondays, with the possibility of additional hours. This hourly position also earns tips.