Level 1 Assistant Manager

Job Description

Join our dynamic team as a Level 1 Assistant Manager in Hood River, United States. We are looking for an enthusiastic, detail‑oriented individual to support our management team in delivering exceptional customer service and maintaining efficient operations. This role offers an exciting opportunity to develop leadership skills in a fast‑paced environment.

• Assist in overseeing daily operations and ensuring smooth workflow
• Support the management team in implementing company policies and procedures
• Manage and motivate team members to achieve performance goals
• Handle customer inquiries and resolve issues professionally and efficiently
• Assist in inventory management and stock control
• Participate in staff scheduling and workforce management
• Help maintain a clean and organized work environment
• Contribute to cost control efforts and monitor expenses
• Assist in training and onboarding new team members
• Support marketing initiatives and promotional activities
• Ensure compliance with health and safety regulations
• Prepare and submit reports on sales, inventory, and other key metrics

• Strong leadership and team management skills
• Excellent customer service orientation with a friendly and professional demeanor
• Proven ability to multitask and prioritize in a fast‑paced environment
• Strong problem‑solving skills and ability to make sound decisions
• Proficiency in basic math and cash handling
• Excellent verbal and written communication skills
• Computer literacy, including experience with point‑of‑sale systems and inventory management software
• Strong attention to detail and organizational skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Basic financial management skills
• Time management and ability to meet deadlines
• Collaborative mindset and ability to work well in a team
• Adaptability and willingness to learn new skills and processes
• Previous experience in a similar role or in the food service industry is preferred
• High school diploma or equivalent (Bachelor's degree is a plus but not required)

Standing

• Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.

Walking

• Delivery personnel must travel between the store, delivery vehicle and the customer’s location.
• Paperwork is normally completed in an office at a desk or table.

Lifting

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72” high.

Carrying

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, weighing approximately 12 pounds per tray.
• During delivery, carry pizzas and beverages while performing walking and climbing duties.

Pushing

• Move trays placed on dollies.
• A stack of trays on a dolly is approximately 24” – 30” and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Climbing

• Infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• During delivery of product, navigation of five or more flights of stairs may be required.
• Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 – 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

• Performed occasionally to stock shelves and clean low areas.

Reaching

• Reaching is performed continuously; up, down and forward.
• Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers…