Commercial Account Manager

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Full Time Sales Hood River Office, Hood River, OR, US

2 days ago Requisition

Salary Range: $85,000.00 To $ Annually

Job Title:Commercial Account Manager

FLSA Status:Exempt, Salary, Full-Time

Travel:Potential to travel for trade shows, estimated up to 5%.

Job Description

The Commercial Account Manager is responsible for managing and growing a portfolio of customers by developing relationships, identifying expansion opportunities, and driving renewals. This role serves as the primary point of contact for assigned accounts, collaborating cross-functionally to ensure customer success while achieving sales team targets.

• Manage and grow assigned customer accounts, serving as primary point of contact to understand their technical requirements and business needs.
• Build and maintain long-term customer relationships through regular engagement and account reviews to drive customer retention, satisfaction, and overall account health.
• Identify, develop, and execute growth and expansion opportunities within existing accounts. Partner with Strategic Account Managers and Business Development team to support account strategy and opportunity execution.
• Manage the sales lifecycle from opportunity generation through order fulfillment, including identifying and developing sales opportunities, generating quotations and proposals, responding to product requests and RFQs, providing timely customer follow-up, entering and managing Sales Orders (Sos), and actively managing customer backlog and delivery expectations.
• Provide product, application, and commercial guidance to customers.
• Collaborate with engineering or product teams to customize or refine solutions as necessary. Develop tailored solutions, integrating technical knowledge with product offerings.
• Maintain accurate CRM, opportunity, forecast, and account records to support accuracy of revenue growth, bookings attainment, and forecast accuracy.
• Continuously improve technical knowledge and stay current with product updates or changes, serving as a technical and commercial resource for customers and internal teams.

Qualifications
:

• Bachelor’s degree in business, engineering, or related field.
• 2-4+ years of demonstrated experience in technical sales or account management experience, preferably in the Aerospace sector.
• Excellent written and spoken communication skills.
• Experience using an ERP or CRM system, Net Suite preferred.
• Must be authorized to work in the United States on a full-time basis.
• Must be able to work in person at our Hood River or Portland Oregon offices.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

Apply Expertise in Technology

Complies with policies on acceptable use of technology;
Applies knowledge of computer skills to perform the job successfully;
Displays the ability to learn new computer skills.

Strategic Thinking

Develops strategies to achieve organizational goals. Understands organizations’ strengths and weaknesses. Analyzes market and competition to identify external threats and opportunities. Adapts strategy to changing conditions.

Prioritizes and plans work activities;
Uses time efficiently;
Plans foradditionalresources;
Sets goals and objectives;
Organizes or schedules other people and their tasks;
Develops realistic action plans.

Business Acumen

Ability to connect people with strategies for operational and financial outcomes.

Learn & Research

Demonstrates the understanding of newly presented information and retention for future applications.

Math Skills

Ability to add, subtract, multiply, and divide in all units of…