Customer Service Representative

A DAY IN THE LIFE AS A Customer Service Representative

As a Customer Service Representative, you will serve as the first point of contact for our internal and external customers. With incoming phone calls, you will act as a detective to determine the issue and find the best solution. Whether you assist in scheduling service, collecting payments, or updating customer files, you will help put our customers' minds itionally, you will make outbound calls to ensure technicians are fully scheduled and customer accounts remain up to date.

We work in a team-oriented environment that strives to meet the service center's goals each month. Your computer skills, problem-solving abilities, and commitment to creating an outstanding customer experience will contribute to your success.

As part of our commitment to maintaining a safe and professional workplace, all offers of employment are contingent upon successfully passing a pre-employment drug screening and other required pre-employment screenings.

• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Present a professional appearance
• Able to work a 40-hour (minimum) work week
• Willing to work minimal overtime as needed
• Must successfully pass a pre-employment drug screening and any other required pre-employment screenings as a condition of employment.

We are an Equal Opportunity Employer. (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators, a Pest Vets Company, is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Stark Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.