Public Safety Emergency Communications Dispatcher

The City of Hoover is seeking an Emergency Communications Officer responsible for receiving and processing emergency and non-emergency calls. This role requires operating various communication equipment to relay critical information to public safety agencies, maintaining professionalism in high-stress situations, and providing exceptional customer service. Candidates must possess a High School Diploma or GED, with experience in customer service preferred. Bilingual abilities in Spanish and an Associate's degree in a related field are beneficial.
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