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Service Concierge & Customer Advocate

Job in Hoover, Jefferson County, Alabama, USA
Listing for: CarMax
Full Time position
Listed on 2026-08-06
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17000 - 22000 USD Yearly USD 17000.00 22000.00 YEAR
Job Description & How to Apply Below

Car Max in Hoover, AL is seeking a Service Consultant to be the trusted link between customers and our technicians, delivering clear communication and personalized support throughout the service and repair process. You will welcome customers, document concerns, create repair orders, discuss recommended repairs, and ensure accurate invoicing and timely updates to vehicle status.

This role requires strong interpersonal skills, flexibility for varied shifts, and a commitment to Car Max policies

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