Senior Business Systems Specialist

Job Summary

You will develop procedures considering computer equipment capacity and limitations, and operating time. Include analysis of business and user needs, documentation of requirements, and translation into proper systems requirements.

Compensation – $88,000.00 - $ (Salary). Compensation may vary based on job level and geographic location. Relocation support is offered for eligible candidates.

• Use line of business and business system expertise including business rule and process knowledge to provide leadership for the most complex business application systems projects.
• Work with technology area to identify technology opportunities and share our strategy.
• Lead brainstorming, conceptualization, prioritization, and initiation for future system use and enhancements.
• Work with technology area to clarify requirements where needed and help develop the test strategy and plan for large projects.
• Research complex system issues and coordinate resolution.
• Evaluate business system application developments and technologies within the insurance industry and business markets that are relevant to the business and future business strategy.

• Strong written and verbal communication skills.
• Strong organization and multi‑tasking skills; able to manage self and projects.
• Strong intellectual curiosity and drive for continuous improvement; track record of demonstrating initiative and learning on the fly; tech‑savvy.
• Demonstrated experience providing customer‑driven solutions, support, and service.
• Demonstrated experience leading and successfully delivering technical process automation projects.
• Advanced proficiency with relevant programming languages (languages may vary by division or department).
• Advanced proficiency with data extraction from relational databases and big data repositories (technologies may vary by division or department).
• Advanced proficiency with business intelligence and collaboration software.

Not applicable.

• Travel: up to 10%.
• Physical: work that primarily involves sitting/standing. Expect to work 10 days per month from the office. Candidates should reside within approx. 35-50 miles of one of the following locations:
  Madison, WI;
  Boston, MA;
  Denver, CO;
  Eden Prairie, MN;
  Keene, NH;
  St. Joseph, MO;
  Phoenix, AZ. #LI-Hybrid.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision, and wellbeing benefits. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, nine paid holidays and a paid time off program (23 days accrued annually for full‑time employees). In addition, our student loan repayment program and paid‑family leave are available.

Interns and contingent workers are not eligible for American Family Insurance Group benefits.

American Family Insurance is an equal opportunity employer. We comply with all applicable federal, state, and local laws pertaining to non‑discrimination, non‑harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email  to request a reasonable accommodation.