Area Service Manager

Summary

Area Service Manager is responsible for onboarding Commercial and Treasury Management customers for a large, multi‑region area.

• Direct overall day‑to‑day activities, ensuring timely and accurate onboardings and completion of customer service requests across multiple teams and subordinate managers.
• Takes personal ownership of complex or high‑visibility onboardings or issues and consults with Senior Leadership as needed.
• Drives the team to deepen relationships with customers and internal partners, delivering high‑quality service.
• Focuses on cross‑sell opportunities, coordinating efforts through team managers.
• Challenges the team to review the customer portfolio to improve client experience.
• Leads special projects requested by Senior Leadership.
• Organizes workflow for the designated group and/or projects.
• Develops, trains, and supervises staff.
• Partners with the on‑site Sales team to present a local partnership to customers.
• Acts as a liaison with other departments and/or divisions.
• Provides direction for new policies, procedures, and technology; monitors, analyzes, and reports on area productivity to senior management.
• Prepares, monitors, controls, and reports on area performance, including adherence to SLAs.
• Performs other duties as assigned.

• Bachelor's degree.
• 5+ years of Treasury Management experience.
• 3+ years of management experience, including coaching and talent development.
• 3+ years of client services experience with Commercial clients.

• Strong communication and interpersonal skills for building and maintaining client relationships.
• Experience in Commercial Lending/Treasury Management.
• Experience with Treasury Management product onboarding.
• Detail‑oriented with strong organizational and problem‑solving skills.
• Ability to lead teams in a fast‑paced environment.
• Excellent written and verbal communication skills, including professional grammar and demeanor.
• Alignment with Huntington’s core values (Can‑Do Attitude, Service Heart and Forward Thinking).
• Talent management experience.

Yes (not eligible for overtime pay).

Office; selected positions may also qualify for flexible work arrangements.

Total Base Pay Range: $77,000.00 – $ USD per year. Additional compensation may be available through an incentive plan. Eligible employees receive benefits including health insurance, wellness programs, life and disability insurance, retirement savings plans, paid leave, holidays, and paid time off (PTO).

Huntington is an Equal Opportunity Employer.

Tobacco‑Free Hiring Practice:
Visit Huntington's Career Web Site for more details.