Mortgage Risk Quality Control Specialist

Job Description

At Regions, the Business Unit Quality Control Specialist provides quality control oversight and support sampling specific decisioning to ensure a business group’s adherence to internal procedures and regulatory guidelines and established laws are met.

• Performs a review of specific business activities to ensure policies and procedures were followed and documents were appropriate and executed properly
• Reviews assigned samples and determines if associates followed the departmental procedures, Regions’ policies and Federal and State regulations
• Applies knowledge of the Business Unit’s system of record for completeness and accuracy
• Completes reviews ensuring applicable compliance oversight is documented in the system
• Enters final decision along with supporting information into the Quality Control System communicating results to internal business groups for feedback
• Assists in problem solving, researching and formulating responses to the business group due to errors for regulatory ineffectiveness
• Ensures compliance to department, agency, bank and federal guidelines and procedures to mitigate risk
• Works under limited direction and/or supervision

This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

• High School Diploma or GED
• Seven (7) years of quality control, quality assurance, compliance, audit, banking, underwriting or related experience

• Previous quality control experience

• Ability to learn regulations impacting a specific line of business
• Ability to multi-task and set priorities
• Ability to research, review information, and summarize facts
  
  Ability to work under pressure and meet deadlines
• Advanced in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Advanced knowledge of areas of support
• Detail oriented
• Knowledgeable of all applicable regulations, agency guidelines and laws governing the business groups supported
• Knowledgeable of bank systems and tools to perform reviews in quality control
• Proficient verbal, written communication, and organizational skills

• Execute series of Consumer Real Estate Origination/Fulfillment quality control audits, on a sample basis, to ensure effectiveness of processes / transactions are being conducted as intended and in alignment with operational and compliance risks
• Cite exceptions, as needed, and perform trend analysis on key exceptions to ensure recurring issues are identified and escalated
• Ensure compliance with investor quality control requirements
• Monitor HMDA Data Quality in support of quarterly filings to include data cleanup and system change requests as needed
• Preferred skills in Real Estate Underwriting product requirements

Full time

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

Job Range Target:

Minimum: $50,500.00 USD

Median: $63,650.00 USD

Incentive Pay Plans:
This job is not incentive eligible.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Riverchase Operations Center

Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans