Municipal Account Manager

• The Municipal Account Manager is responsible for managing and growing relationships with municipal and utility accounts within a designated region, reporting directly to the Municipal Sales Manager
• This role requires frequent, strategic visits to existing and prospective accounts to drive sales growth and increase market share for the company's product lines
• Develop and achieve sales targets for municipal and utility products, including Residential, Commercial, Automated Meter Reading and Advanced Metering Infrastructure solutions for direct and distribution customers
• Conduct promotional efforts to secure new accounts, enhance existing accounts and introduce customers to the latest solutions
• Participate in regional trade shows and national conventions and assist in staffing as needed
• Keep municipal and utility accounts informed and on product updates and developments
• Provide outstanding customer support throughout all stages of the sales process
• Submit regular reports on territory penetration, competitive intelligence, and market insights through CRM, ensuring all departments have the necessary information to meet objectives
• Partner with Municipal Sales Managers to improve operational efficiency, enhance product development and ensure customer satisfaction
• Manage relationships with independently owned distributors within territory (if applicable) to achieve year-over-year growth
• Negotiate pricing, terms and delivery dates within authorized limits to ensure customer satisfaction and deal closure

• Bachelor's degree in Business Management, Communications, Marketing or a related field preferred
• 3+ years of experience in account management selling utilities or government agency desired
• Advanced skills at negotiating to win multi-million-dollar contracts preferred
• Ability to demonstrate strong problem-solving skills when helping customers find resolutions required
• Strong communication, presentation and influence skills required
• Intermediate proficiency in Salesforce or related system preferred
• Intermediate proficiency in Microsoft Word, Excel, Outlook, and Power Point

Demonstrates expertise in managing municipal and utility accounts, driving sales growth through strategic relationship building and effective negotiation. Proficient in utilizing CRM systems for market insights and operational efficiency.

• Account Management
• Sales Growth Strategy
• Negotiation Skills
• Customer Support
• CRM Proficiency

• Sales Target Achievement
• Problem-Solving Skills
• Market Insights Analysis
• Contract Negotiation
• Product Knowledge

• Strong Communication Skills
• Presentation Skills
• Influence Skills

• Municipal Accounts
• Utility Accounts
• Automated Meter Reading
• Advanced Metering Infrastructure
• Trade Shows

• Salesforce
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Power Point