Account Manager Liaison

Company Description

Lumina Agency INC is a growing organization committed to maintaining efficient, organized, and reliable operations. We believe that strong teams are built through collaboration, consistency, and opportunities for professional growth.

As an Account Manager Liaison
, you will serve as an important connection between our clients and internal teams. You will help ensure that client needs are understood, communication remains consistent, and account-related activities are handled efficiently and professionally.

The ideal candidate is personable, organized, proactive, and comfortable managing multiple priorities while maintaining a high standard of client service. This role offers the opportunity to strengthen valuable business skills while developing into greater responsibilities within the company.

• Build and maintain positive, professional relationships with clients.
• Serve as a primary point of communication for assigned accounts.
• Coordinate with internal departments to support client needs and expectations.
• Provide timely updates and follow up on account requests, projects, and priorities.
• Assist with client onboarding and ongoing account support.
• Identify opportunities to improve the overall client experience.
• Maintain accurate and organized account information.
• Help resolve client questions and concerns in a professional and solutions-oriented manner.
• Support account retention and long-term relationship development.
• Participate in team meetings, training, and professional development initiatives.
• Contribute to departmental goals and overall company growth.

• Strong verbal and written communication skills.
• Professional and confident interpersonal abilities.
• Excellent organizational and time-management skills.
• Ability to manage multiple responsibilities and priorities effectively.
• Strong attention to detail and follow-through.
• Client-focused and solutions-oriented mindset.
• Ability to collaborate effectively within a team environment.
• Comfortable learning new processes, systems, and account management tools.
• Strong problem-solving and decision-making abilities.
• Motivated to learn, develop new skills, and grow professionally.

• Competitive Salary: $49, annually.
• Full-time employment with a stable and growing organization.
• Opportunities for professional growth and career advancement.
• Training and ongoing skill development.
• Supportive and collaborative team environment.
• Opportunity to develop valuable account management, communication, leadership, and client relations skills.
• Exposure to different areas of business operations and client management.
• Performance-based opportunities for increased responsibility.
• Clear opportunities to build a long-term career within Lumina Agency INC